DNS troubleshooting · recovery · migration · emergency support

DNS problems fixed.

Emergency DNS support, troubleshooting, recovery and migration for businesses. Real technical expertise backed by 20+ years of hands-on IT experience with servers, DNS, hosting infrastructure and production troubleshooting.

B2B serviceSecure Stripe paymentsNo outsourced support desk
Example incidentCritical
Domain: example.com Issue: Email stopped working after DNS changes Findings: ✓ Website still resolves ✕ MX points to old provider ⚠ SPF record is invalid Root cause: Mail records were not migrated with the DNS zone.
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Production website or email down?
Use Emergency DNS Help for priority diagnosis when an engineer is available. We do not advertise a fake 24/7 SLA.

Why trust SaveMyDNS?

Trust comes from clear scope, controlled access and technical transparency—not fake badges or invented customer counts.

20+

Hands-on experience

Backed by 20+ years of practical IT experience across servers, DNS, hosting and production troubleshooting.

1:1

No outsourced desk

Your case is handled directly by an experienced IT engineer, not passed through a generic first-line ticket queue.

🔒

Least-privilege access

Temporary, scoped or read-only access is preferred. Never email passwords. Access should be revoked when work is complete.

$

No surprise billing

Listed diagnostics have fixed prices. Larger remediation work is quoted before it starts.

What a diagnostic looks like

You are buying a defined technical outcome: root cause, findings and recommended next steps.

Example report

Domain: example.com ✓ Authoritative DNS responding ✓ Website A record resolves ✕ MX record points to old mail provider ⚠ SPF contains duplicate include ✓ TLS certificate valid Root cause: Mail DNS was not migrated with the website. Recommended action: Restore the correct MX records, repair SPF and validate mail flow.

What you receive

✓
Root-cause analysis
Not just a generic DNS scan.
✓
Clear findings
What is broken, what is not, and why.
✓
Recommended fix
Concrete next steps, not vague advice.
✓
Upfront scope
Additional work is quoted before changes are made.

How it works

A simple paid workflow with a clear technical deliverable.

Choose the service

Standard diagnostic for non-urgent issues, or Emergency DNS Help for production incidents.

Pay securely

Payment is processed by Stripe. SaveMyDNS does not store your card details.

Case review

The affected domain, recent changes and service impact are reviewed technically.

Findings & action

You receive the root cause and next steps. Larger remediation is quoted before it starts.

Start with the right option

Standard

DNS Diagnostic

$79 one-time

For non-emergency DNS, email, SSL/TLS or related domain infrastructure problems.

  • Root-cause analysis
  • Technical findings
  • Recommended next steps
View DNS Diagnostic
Priority

Emergency DNS Diagnosis

$199 one-time

For urgent production incidents affecting a website or business email service.

  • Priority handling when available
  • Root-cause identification
  • Straightforward corrective change when possible
View Emergency Help